Who we are
Silver Connection runs this website, slvconnection.com, and decides how the personal data collected through it is used. For anything about your data, email us at hello@slvconnection.com.
This notice covers the website only. The Silver Connection platform, which clients reach through “Client login”, comes with its own terms and privacy information, which clients receive with their account.
When you contact us
The contact form asks for:
- your name and your work email address;
- your store's web address, if you choose to give it;
- your message.
We use these details only to reply to you and to continue the conversation you started. We don't add you to a mailing list, and we don't sell or share your details for anyone's marketing.
When you send the form, your message is delivered by email through Resend, our email delivery provider, to our mailbox, which Google Workspace hosts. We keep it only as long as we need it to answer you and follow up on the conversation, and then delete it.
We handle these details because you asked us to get in touch, and because answering people who write to us is in our legitimate interest.
Analytics without cookies
We count visits with Vercel Web Analytics to see which pages are read and where visitors come from. It uses no cookies and stores nothing on your device. Visits are counted with an anonymous identifier that is discarded within a day, so it can't recognise you on a later visit or follow you to other websites. We see totals only, such as page views, referring sites, countries and device types.
Cookies
This website sets no cookies and uses no advertising or tracking scripts. Its fonts, images and film are served from the website itself, so loading a page doesn't send your details to anyone else. That is why there is no cookie banner.
Hosting
Vercel hosts the website. Like any web server, it handles technical data, such as your IP address, your browser and the page you asked for, so that it can deliver the page and protect the site against abuse. It keeps this in its logs for a short time only.
Who handles your data
We use these providers, which process data on our behalf and under our instructions:
- Vercel: hosting and the cookieless analytics;
- Resend: delivering contact form messages;
- Google (Google Workspace): our mailbox.
Some of them process data outside your country, including in the United States. Where the law requires it, these transfers are covered by safeguards such as the European Commission's standard contractual clauses.
Your rights
You can ask us at any time to:
- tell you what personal data we hold about you and give you a copy;
- correct it, or delete it;
- stop using it, or use it only in limited ways;
- send it to you, or to someone else, in a common format.
Email hello@slvconnection.comand we'll answer within a month. If you think we've handled your data wrongly, you can also complain to the data protection authority where you live or work.
Changes to this notice
If we change how we handle personal data, we'll update this page and the date at the top. See also our terms of use.